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This forum is for eBay members to learn more about PayPal. These are Member-to-Member Question & Answer boards. Please feel free to ask advice from other members or help others by providing answers to their questions. If you are not an eBay registered user, please register here first - it's fast and free! Otherwise, browse the questions below to find the answers you need, or submit a new question for others to answer. Prior to posting, please read and familiarize yourself with the eBay Answer Center FAQ and the eBay Board Usage Policies.
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PayPal Informational Thread (10 replies) Report kathiesklown1970  (3564 )
Jun-16-08
For any questions about accounts, chargebacks, payment tracking, etc. here are the PayPal Customer Service numbers:

1-888-221-1161 (Toll Free for Business/Premier)
1-888-204-4481 (Toll Free for Business/Premier)
1-402-935-7733 (Personal Accounts)
1-402-935-2057 (Personal Accounts)

The replies inside have information about using PayPal's services, click on the View Answers link to view the replies.
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i canceled a payment what happenes next (1 replies) Report zwadi240  (45 )
23:01 PST
I won an item today for about 128.00. i made payment using my credit card(pay-pal). Later on in the day I logged on to pay-pal for something else and saw the pay-pal was giving me the option to cancel this payment because the seller was not verified it said,and the payment was unclaimed.
The seller is in a different country with no feedback and just joined E-Bay net work this month. What happens now ? Do I contact this Seller? Will I or can I get a non-payment mark? and does this mean that the seller was not on the up & up. ?????? and is this considered a bid retraction???????
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paypal auction invoice verses paypal request for cash, on same item won (7 replies) Report bruceww  (1497 )
22:39 PST
a very nice new seller would like to be paid via request for cash on a recent auction I won. I asked her to consider my regular invoice would look unpaid, I believe she doesn't want her funds held & has every intention of sending my item, but I want some official ebay/paypal advice. maybe holding new seller's funds isn't a good idea if they go around it. now I am on the spot. what should I do? thanks.
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Payments (2 replies) Report dogmistress4  (0 )
22:22 PST
I am a new seller. Does an invoice go out to the purchaser? How am I advised when payment is made into my account. Should I wait until payment is received to ship the item. This is all new to me.
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help please (1 replies) Report king_rawrzilla  (7 )
22:03 PST
Hi fairly new to using ebay and paypal. I recently had a complete brain fart and bought 2 laptop addaptors. I got one of them canceled the other. thing is it costs the guy a 2 dollar listing fee which he wants money for. how do I get him his money. help me out.
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Coupon fake out!!! (2 replies) Report mattprt  (162 )
20:42 PST
I just wanted to let everybody know that Paypal wont give me my coupon because the email was different when they issued it. This is entirely a bait and switch tactic that ebay/paypal should be held accountable for. If it's so important that you have the same email on ebay as paypal why not make it mandatory at the start instead of dangling these coupons in front of our faces only to snatch them away!!!!
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PAYPAL PUT HOLD ON MY ACCT (1 replies) Report dummpman  (116 )
20:40 PST
SOLD SOME FISHING REELS ON EBAY,FROM 55.00 TO 475.00, EVERY ONE PAID PROMPTLY WITH PAYPAL, THE AUCTIONS ENDED THIS WEEK,ALL ITEMS SHIPPED NEXT DAY, TWO HAVE ALREADY LEFT POSITIVE FEED BACK,GOT PHONE CALL LAST NIGHT,CLAMING TO BE PAYPAL, WANTING TO KNOW WHERE I GOT MY REELS,I THOUGHT IT WAS A SCAM, NOT BELEIVING PAYPAL WOULD CALL AND ASK SUCH A QUESTION, I HUNG UP,5 MINUTES LATER MY ACCOUNT WAS ON HOLD AND STILL IS, BEEN ON PHONE WITH 3 PEOPLE FROM PAYPAL, PROVIDED ALL SHIPPING TRACKING NUMBERS,WILL NOT RELEASE MY MONEY UNTIL I PROVE EVERY ONE RECEIVED THIER REELS, MY FEED BACK IS 116 100 PERCENT POSITIVE, BEEN EBAY MEMBER SINCE 2000, DOES THAT MAKE ANY SENSE HELP
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Return a SNAD, then Seller is no longer a register user. Please help. (2 replies) Report bman.469  (402 )
19:06 PST
Hello every one.
I need some help here.
I bought a phone, he stated that the phone is orginal. But i received a fake phone. Contacted him, then he said he would refund the money when received back the item. I shipped the package with good "delivery confirmation" but he ran away, he is now no longer register user in ebay. I got scammed, so i filed a dispute in paypal for SNAD. I will give my delivery confirmation proof to paypal when asked. I will claim it to paypal for quicker process after 10 days because i dont think he gonna response the dispute. Do you guys think im gonna win this case and get my money back? Please give me some advice, i really need help.
Thank you very much
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Buyer lost her credit card & wants me to wait for replacement card (2 replies) Report j9895  (28 )
18:38 PST
I sold item #140281914839. In the listing I stated that I only ship to the 48 states. Shipping charges were a flat $4.55. I did not block international bidders and a Canadian bidder won the item. Since I didn't block Int'l, I considered this to be my fault. So, I sent the invoice to the buyer.

I then received a question from the buyer stating that she lost her credit card, so she called the credit card company & cancelled it. They are going to re-issue her a new card in 7-10 business days. At that time, she can then purchase the product.

The buyer wants to know if I am willing to wait 7-10 business days for the payment, or if he/she can pay another way.

I'm not sure what to do here. Does anyone have a suggestion? Thank you in advance.
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PayPal spending limit is going to ruin my Ebay reputation (4 replies) Report qblinda  (350 )
18:09 PST
I recently won several auctions which I need to pay for. I thought there was something wrong with my PayPal but come to find out that I have exceeded my $10,000 lifetime spending limit....how do I pay all these auctions without getting non-payment complaints. I can't even use a credit card on PayPal - I guess they only want to do a limited amount of business with me unless I re-open a checking account (which I no longer use). How can I resolve this?
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i sent the wrong amount to buyer on invoice (1 replies) Report jennybean49  (0 )
17:42 PST
I have tried to resend invoice but it keeps sending the invoice with the wrong price after i have fixed it please help
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Buyer required to join to use credit card for payment? (1 replies) Report treatsrule  (185 )
17:41 PST
I can only accept credit cards through Paypal and my buyer wants to use her credit card without signing up for Paypal. I can't figure out if this is possible, I thought it was.

Help :-)
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Paypal Invoices (1 replies) Report lgs21015  (357 )
16:58 PST
I sold on eBay several years ago before paypal was really est. I have bought some items recently and when I won the auctions I received a paypal invoice for them. What I don't know is who sends out the invoices and how. Do I have to send out invoices, does eBay send them out or do they go out automatically? If I need to send the invoice out, how do I do this? Would appreciate any advice. Thanks.
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21 day hold (4 replies) Report sbent2747  (5 )
16:58 PST
Hello Fellow Ebayers: I recently sold an item on and Paypal is holding the funds for 21 days. The funds included shipping charges. Is this going to be a regular thing? Why should the funds be held for shipping and we have to pay for shipping?
 View Answers

please help me with this question (1 replies) Report artbullrich  (437 )
16:00 PST
i'm from Uruguay, my home/work adress is at Uruguay, i need to add some USA adress to my paypal account for some returned items , because return some items to uruguay are expensive for buyer and not safty.
But really i don't know how i cann add this USA addres (that it's the addres to my private currier, who carried all my sold items from uruguay to USA), because when i try to add a new adress at paypal In the space destined to the country "Uruguay" always pre leaves set and it I cannot change!. what i have to doing for to be able to have for show at paypal my home address at uruguay and my USA adress for returned items and can pick it when i need use it (in a dispute center for example), all the info will be appreciate and welcome, thank you to all
 View Answers
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