From collectibles to cars, buy and sell all kinds of items on eBay
aAdvanced Search

Home > Community > Answer Center > PayPal > i canceled a payment what happenes next

> PayPal > i canceled a payment what happenes next
Sign in  
hosted by LiveWorld
Search the Answer Center
in current boardAdvanced Answer Center search 
in all Answer Center boards
Return to Questions
This question has 5 replies on 1 page
i canceled a payment what happenes next
Posted: Nov-21-08 20:45 PST
zwadi240  (71 ) View Listings | Posts: 1 | Report

I won an item today for about 128.00. i made payment using my credit card(pay-pal). Later on in the day I logged on to pay-pal for something else and saw the pay-pal was giving me the option to cancel this payment because the seller was not verified it said,and the payment was unclaimed.
The seller is in a different country with no feedback and just joined E-Bay net work this month. What happens now ? Do I contact this Seller? Will I or can I get a non-payment mark? and does this mean that the seller was not on the up & up. ?????? and is this considered a bid retraction???????
i canceled a payment what happenes next
Posted: Nov-21-08 23:01 PST
roaring20sgal  (1988 ) View Listings | Posts: 1,415 | Report

First contact your seller about this issue,and ask them if they received payment.

Was this answer helpful?
1 out of 2 people found this answer helpful.
i canceled a payment what happenes next
Posted: Nov-22-08 07:33 PST
kathiesklown1970  (3591 ) View Listings | Posts: 15,980 | Report

Hi zwadi240,

Your seller is in Brazil, so, they can receive money. It seems like maybe the seller put their email address into the eBay Sell Your Item form but did not have a PayPal account at the time they listed the item. The seller would have received emails saying they needed to claim the money by signing up for an account.

I would send the seller a message that you canceled the payment and see if they sign up.

Do not worry about a buyer strike against your account for non payment, if you get a notification from eBay, come back here so we can help you.

Kathie

Was this answer helpful?
1 out of 1 people found this answer helpful.
i canceled a payment what happenes next
Posted: Nov-22-08 15:04 PST
laura_uriel  (232 ) View Listings | Posts: 115 | Report

I would cancel the payment immediatly because if the seller is unvertified...you are not covered under the buyer protection...which means they can take your money and you won't get a refund...especailly since they don't have any feedback....it sounds like a scam.

Was this answer helpful?
1 out of 1 people found this answer helpful.
i canceled a payment what happenes next
Posted: Nov-22-08 16:12 PST
jancavalieri  (338 ) View Listings | Posts: 10,651 | Report

Whether the seller is verified or not has nothing to do with Paypal buyer protection. In the past, the seller had to be verified to be covered by SELLER protection but it's never been a requirement for buyer protection.

Was this answer helpful?
0 out of 1 people found this answer helpful.
i canceled a payment what happenes next
Posted: Nov-22-08 18:39 PST
wdvwop  (172 ) View Listings | Posts: 233 | Report

Since he is new, let's assume he entered in a wrong email address. This is what happened to me.
1. Cancel payment
2. Contact paypal and work with them. Believe it or not, they were very helpful. But beware. The seller may become registered, but if you pay via paypal, it will continue to go to the wrong email. The money will dissappear from your account, but will not be going to the seller. You will have to manually send it on the accounts page on paypal. The person from paypal helped me do that.
3. Contact the seller and make sure he got the payment. It should say on your accounts page "completed" instead of "unverifed" or whatever it was saying.
I hope this is helpful, but really. Just contact paypal. I was amazed I had to tell the seller what to do, but paypal did help me and walked me through the steps so my seller got paid.

Hope this helps.

Was this answer helpful?
Search   Sign In
 
What's New
See what's new,
cool and, coming
soon on eBay!
Get fast answers to questions in the Answer Center! Get Help Now!
Find others who share common interests - Join an eBay Group
Subscribe to the eBay Announcements Group for daily updates
eBay Community News

Read all about it!Announcements!
Category Updates
A Message from Dinesh Lathi -- 50% off 1 and 3-day Auction-style listings in...
Coming Soon - Changes to Item Specifics in Video Game...

The eBay Chatter Blog

Tune in and hear eBay Radio twice a week!

Every Tuesday at 11am PT, and every Sunday at 4pm PT

Missed a program? Check out the eBay Radio Archives


View the current Workshop Calendar

Additional Resources
Community Hub

Chatter Archive

Security & Resolution Center

Seller Central

Hot Items & Merchandising Calendar





Feedback Forum | Discussion Boards | Groups | Answer Center | Chat Rooms | Community Values

About eBay | Announcements | Security Center | Resolution Center | eBay Toolbar | Policies | Government Relations | Site Map | Help
Copyright © 1995-2008 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. Use of this Web site constitutes acceptance of the eBay User Agreement and Privacy Policy.
eBay official time